Payments & Cancellations

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Payments

We accept payment at our Georgetown office for all services, visits, and stays at Atta Rain Forest Lodge. You may pay with cash or credit card, however credit card payments will incur a 4.2% surcharge to cover bank fees. We are able to accept cash payments at the lodge, however there are no facilities to accept credit card payments at the lodge.

Payment Authorization

If you are instructed to do so by one of our booking staff, click here to enter your card information.

Wire Transfers

Remit to:
Bank Name:            JPMorgan Chase Bank N.A., New York
SWIFT #:                 CHASUS33
CHIPS ABA:            0002
FEDWIRE ABA:     012000021

To Credit:
Bank of Nova Scotia
104 Carmichael Street
Georgetown, Guyana
Transit #30775
SWIFT BIC: NOSCGYGE
Beneficiary: Wilderness Explorers Guyana, Ltd, Acct 10008769

Instruct your bank that all bank charges are for remitters account. This ensures the correct amount reaches us. If the amount received does not match the amount due, you will be invoiced for the difference.

If you use a bank-to-bank wire transfer, please add $15 to your payment to cover transaction charges.

Please email us with your bank's confirmation of successful transmission of funds.

Cancellations

Any cancellation by client or Agent must be in writing and acknowledged by Community & Tourism Services. The date on which the correspondence is received will determine the loss of any monies applicable.

  • Cancelled 90 or more days prior to arrival – Full Refund
  • Cancelled 60 to 90 days prior to arrival – 5 % cancellation fee
  • Cancelled 30-60 days prior to arrival - 20% cancellation fee
  • Cancelled 2-30 days prior to arrival – 50% cancellation fee
  • Cancelled 2 days prior to arrival or no show – 100% cancellation fee

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